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Purging helpdesk tickets older than 5 years

Hello,We have a data retention policy we are trying to comply with.We have to remove old data from the database.We are running SQL.Does anyone have a database script to remove old helpdesk data?Thank you

stol by Engaged Sweeper II
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  • 3 replies
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Custom Icons

I am creating some custom asset types that I would like to import custom icons for.  How do I do that?

jauran by Engaged Sweeper
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  • 2 replies
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Resolved! tblSoftware size exploded

We have 575 assets, using Microsoft SQL LocalDB, and the database is running out of room because the tblSoftware table is up to 6,476,624 kb with an index of 2,927,720 kb (that's about 9.3 GB of the max of 10.2 GB for localDB).Looking at the Software...

csac_it by Engaged Sweeper II
  • 8443 Views
  • 14 replies
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Disappearing SQL Server

We have a SQL server instance sporadically not recognized by Lansweeper (LS) as having a SQL instance. It is still in LS as an asset. However, LS reports and our queries driving other SQL jobs do not see it as having a SQL instance because it is not ...

Foxdba by Engaged Sweeper
  • 1124 Views
  • 1 replies
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Scanning Exclusion

Hello team, Despite I have added several exclusion rules to prevent Lansweeper from scanning unnecessary targeted computer systems whose names ends to "_replica", still I need to go daily to delete them manually so as to maintain my license limit.  T...

micos by Engaged Sweeper III
  • 4782 Views
  • 5 replies
  • 0 kudos