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Assets are not displayed in software search

Hello guys, I've been having a problem with searching for installed software on our company's devices for a few days now. For example, when I search for Google Chrome in "Software", only one asset appears as shown in the first screenshot. However, we...

Resolved! Auto delete tickets

HelloWe do not want to keep tickets older than 2 years. How can we auto delete these? Or is it only a manual method?

Resolved! Asset cleanup options

Hello,We have reduced time for auto-delete assets on our installation from 5 years to 1 year (365 days), but there are some assets that wont go away...This is the scan stime section of the said asset, is there any reason why this asset is not auto-de...

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Ivan_L by Engaged Sweeper
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On-Prem Lansweeper - Linux Scanning with LsAgent

I'm trying to set up Linux scanning using the agent and have a couple of issues.First, I can see online that to set up a schedule I should go to 'Scanning > LsAgent Scanning' but I do not see this option. Is this because we're on an older version (v....

jzzzzzzz by Engaged Sweeper
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  • 5 replies
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Automatically export assets data

I want Lansweeper to schedule and automatically export computer data on assets into a .csv file every week. The data content includes computer name, cpu model, memory model, and hard disk model. How can I do this? thank you 

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New Lansweeper patch update

Hi there,    We have released a new Lansweeper version containing fixes for the below reported issues. 11.1.3.0, LsPush 8.4.100.1, LsAgent Windows 10.4.2.0, SQL 905 (21 Nov 2023) Fixed: LAN-15881 The HTTP/1 proxy failed to function in specific situa...

ErikT by Lansweeper Tech Support
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  • 12 replies
  • 1 kudos