This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Resolved! Scan server unavailable after upgrade to 11.1.0.13

Hello,We've upgraded our Lansweeper to 11.1.0.13 but Scan server shows always "Unavailable". We've restart LS Server service several times but Scan server status persists.We don't see any errors on errorlog2023-10-24 16:39:13,884 [10] INFO Started vt...

Eximeno by • Engaged Sweeper
  • 11555 Views
  • 19 replies
  • 0 kudos

Linking tickets

HiOld tickets for the same request here on older versions here: Linking Tickets? - Lansweeper Community - 49726Linked Tickets - Helpdesk Workflow/Subordinate Tic... - Lansweeper Community - 30686Has anyone found a practical solution to link tickets?W...

ITdude by • Engaged Sweeper II
  • 3794 Views
  • 4 replies
  • 2 kudos

Inventory Management

We've been using LANSWEEPER here for several months and we love it. Worth every penny!However, I feel like we've only scratched the surface in learning what it can do, and in some ways I think we've got it into our heads that it can do certain thing...

MikeFulton by • Engaged Sweeper II
  • 13900 Views
  • 7 replies
  • 2 kudos

Reg_Binary Scanning - Some working, some not

I have seen the posts about reg_binary not being supported.I'm not trying to decode the value but just match the encoding to determine the difference which assets are tied to an old parameter. When setup to scan, about 40 of the 450+ assets came back...

wolfflow by • Engaged Sweeper
  • 1220 Views
  • 1 replies
  • 0 kudos

Resolved! Assets dont get rescanned by LsAgent

Hello everyone, How long does a Windows PC have to be switched on for the LsAgent to send the data?Is there a certain interval at which the service sends the data to the relay server? Unfortunately, I could not find this information in the documentat...

Groove by • Engaged Sweeper II
  • 3278 Views
  • 3 replies
  • 0 kudos

Duplicate assets in cloud

In my site, I have a laptop listed twice.  One of them is from the main scan, but it's not domain-joined, so I'm using LsPush, which created a second asset, but Lansweeper doesn't recognize it as a duplicate. In Asset deduplication in Cloud - Lanswee...

edbarton by • Engaged Sweeper
  • 2174 Views
  • 3 replies
  • 0 kudos
Top Kudoed Authors
View all