Is it possible to implement new fields into the search bar index?I even searched through our database server but I couldnt find any way to implement it.
In the Help Desk, I can add a new tab and create filters and columns to display the list of tickets I am interested in. Is there anyway to then export that list to an Excel sheet?
We have 3 simple ticket dispatching rules to assign tickets to one of three agents based on a "like" condition in the description. However, tickets are always assigned to the third agent regardless of the like condition being met for another agent.Ex...
I have the report that shows all the devices not on the current Windows 10 build, which works fine. However, when I run it some machines from previous years show up on it. How can I add to this report, criteria that only queries devices that have bee...
Hello community.
I’m searching for a way to manage ALL of my software applications. And by ALL I mean not only the traditional/legacy locally installed applications, but also cloud apps and accounts that we have subscriptions to.
The management of lo...
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See attached image. But, I am wondering why LANSweeper is not showing Windows 10 20H2 as "20H2"? Every machine in my environment that is 20H2 is showing as "2009".Any Ideas?Thanks!Mike
