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Notifications On Public Replies

Good Morning Everyone!Quick question: In our current configuration, whenever a ticket is updated (regardless of who it's assigned to) everyone on the team receives an email notification of the update. I was poking around i the email templates, but I ...

Kyle95623 by • Engaged Sweeper
  • 4191 Views
  • 2 replies
  • 0 kudos

Closing Tickets

I am thinking of switching to Lansweeper. Web Help Desk, which I am using now, has an auto quick ticket function that basically closes out tickets quickly. Does anyone one know if Lansweeper has something like that? Thanks in advance!

BrianMo by • Engaged Sweeper
  • 5754 Views
  • 2 replies
  • 0 kudos

Report on Foreshadow Vulnerable Servers

Hi,This post helps create a report that discovers PCs that are vulnerable to Foreshadow.https://www.lansweeper.com/forum/yaf_postst16439_Intel-Foreshadow-Vulnerability.aspx#post55263Can someone help me modify the SQL statement so that Linux and Windo...

Scanning for Drobo Elite Disk Storage Device

We have a Drobo Elite Disk Storage Device (12 TB). It is connected to several servers using the iSCSI protocol. This means that the Drobo mounts to the servers as a local drive(s) so when Lan Sweeper (LS) scans the server all it sees is a local drive...

MrBob by • Engaged Sweeper III
  • 5755 Views
  • 4 replies
  • 0 kudos

Encryptable Volumes - Protection Status

Background: We are pushing to encrypt all our computers with bitlocker and I created a report to check for machines that have volumes which are not encrypted.My problem is that some volumes are encrypted but Lansweeper lists their protection status a...

Jelly by • Engaged Sweeper
  • 6584 Views
  • 3 replies
  • 0 kudos