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Wrong email address causes huge headaches

Greetings,We've run across a problem for the past month or so that we've tried to troubleshoot (mainly by creating filters in the email configuration page that didn't work). So, occasionally, someone will fat-finger an email address in AD or users wi...

brigmill by • Engaged Sweeper III
  • 5776 Views
  • 2 replies
  • 0 kudos

Windows Lockout

Is it possible to watch the Event Log on Domain controllers for a specific Event ID "4740" and when it happens lansweeper notifies or creates a ticket?

sleague by • Engaged Sweeper II
  • 4469 Views
  • 1 replies
  • 0 kudos

DNS & Access for Users

Hi everyone,I'm looking for some help getting DNS to work with the Lansweeper helpdesk. I want to make a DNS entry to point "helpdesk" to the main dashboard page for users. I'm really struggling and it doesn't seem to want to work. I tried making an ...

walker164 by • Engaged Sweeper II
  • 9661 Views
  • 3 replies
  • 0 kudos

Software Deployment not working

Hey there!I have been using Lansweeper off and on since 2014, and have even introduced Lansweeper successfully at three different facilities (an Engineering firm, a County Public Schools, and an International Non-Profit), and it has been a successful...

Scaning multiple locations (160)

Hello, we are testing Lansweeper and trying to find is it good for our needs.Multiple scanningI have question about configuring Lansweeper to scan multiple networks.We have VPN network with 160 servers with their own LAN (every server is on LAN and W...

LuX by • Engaged Sweeper II
  • 5450 Views
  • 4 replies
  • 1 kudos

Resolved! Ricoh printers

I can't seem to get toner levels from a few different Ricoh printers.I'm wondering if you can update your code to properly bring in this SNMP data.

AM13337 by • Engaged Sweeper III
  • 4961 Views
  • 2 replies
  • 0 kudos

Conditional Ticket Configuration

In Ticket Content, is there a way to set a field to only appear if a different field is NOT picked?I have a Combobox with 3 options. Several options only apply to Option 3, and several only apply to 1 and 2.Outside of making an entire set of duplicat...

Rudamento by • Engaged Sweeper II
  • 4349 Views
  • 1 replies
  • 0 kudos

Location updates

I am currently trying to update the location information for assets which currently do not have any location assigned, and I'm using the standard "Assets without a location" report a lot.My first question is if there is any way to determine the SQL q...

MikeFulton by • Engaged Sweeper II
  • 4136 Views
  • 1 replies
  • 0 kudos
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