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Resolved! How to view workstation whether in power on or off states

Is it possible to add system power states in Dynamic Group? In order to know whether the system is at power on or off states, you have to click every single system to view it. Example if there is 50 machines in this group and you have to do it 50 tim...

Alan_LS by • Engaged Sweeper II
  • 12683 Views
  • 5 replies
  • 0 kudos

anonymous access for users

hi, how can I set anonymous access to access Help desk, for creating tickets? later in ticket user will write email and name, I just would like to avoid login in webpage.bye

dr_sah by • Engaged Sweeper II
  • 10314 Views
  • 4 replies
  • 0 kudos

When is RemoteDeployment_x64.exe installed/updated?

Is the LSDeployment folder and RemoteDeployment executable installed the first time a deployment is made to a node? And is the executable updated to the latest version on future deployments?We are current with the latest version of Lansweeper, 6.0.1...

apap by • Engaged Sweeper III
  • 8693 Views
  • 1 replies
  • 0 kudos

Can we integrate SCCM Remote Control Viewer?

We use Lansweeoer for most management tasks, but we are also using System Center Configuration Manager (SCCM) to manage updates and software deployments. SCCM is certainly very comprehensive, but Lansweeper is just really more usable for those day-to...

jim_barr by • Engaged Sweeper II
  • 14531 Views
  • 5 replies
  • 0 kudos

Ticket types - Inspiration? Share your work?

Hi. Anyone interested in sharing their ticket types as I need some inspiration on how to make them useful.Right now I only have some inspiration from https://www.youtube.com/watch?v=eNMifr9893Y and https://www.youtube.com/watch?v=Z1YVacwT1d4

CHRLAU by • Engaged Sweeper III
  • 6499 Views
  • 1 replies
  • 0 kudos

E-Mail Settings

Hallo together,i have a short question regarding email settings. If I respond to a message from a user I automatically got an email. But all outgoing email templates are disabled. Does anyone know where I could configure this settings?Kind RegardsMar...

mart1n by • Engaged Sweeper
  • 8297 Views
  • 2 replies
  • 0 kudos

Resolved! Antivrus showing as disabled.

Every day when my daily scan runs, I get at least a handful of PCs showing up on the AV disabled report. When I rescan them, I they almost always disappear from that report.I know the AV is enabled because I have watched my AV server console to see i...