We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
We spun up 2 new Scan servers on a newer server OS. They're going to replace our old ones. So ServerA-01 is being replaced by ServerA-02 and ServerB-01 is being replaced by ServerB-02.I can see all 4 servers now in my web interface, but I want to mov...
I have a question about what the best way of working is, we have one central location and other remote locations that all have there own firewall and are connected through a VPN tunnel.So my question is is it better to install the on-prem on all loca...
HelloIs there a way to configure a proxy server while installing lsagent? I have a system where internet is only available via a proxy server. I need lsagent to connect the relay server over this proxy server. I haven't found this configuration. Is t...
Is it possible to use an alternate report writing tool to write help desk reports? We use Microsoft SSRS throughout our company for other reporting needs and would like to write some of our help desk reports using this tool as well.
As documented LS scans many protocols: Bonjour, DNS-SD, FTP, HTTP, HTTPS, JetDirect, mDNS, SIP, SMTP, SNMP (SNMPv1, SNMPv2 or SNMPv3), SSDP, SSH, Telnet, UPnP, WMI.I can't find all fields for all protocols. Why LS scan it but not store?So I want to c...
When an asset is detected, but cannot be scanned it will get added as a Linux device since port 22 is open. The asset name will be the IP, even though there is a DNS record. If I scan the IP with Device Tester, it will detect the DNS entry. Why is...
Result: Package timeout reached. Task Error: The task has not yet run. or it sits atPreliminary checks complete! Initializing. Credential: (%domain administrator%). ShareCredential: (%administrator on the LS Server%).This is happening on pretty much ...
