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Resolved! Lansweeper warranty scan not working for Fujitsu

Hi all,We have warranty scanning active on our Lansweeper server + because we don't have direct internet access we have configured a proxy in the server options.Scanning warranty works fine for our DELL machines, but lately we also have +- 300 Fujits...

DriesVda by Engaged Sweeper II
  • 743 Views
  • 1 replies
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Resolved! LS 12.5.0.7 Windows Assets Duplicate

We have FDQN domain name mydomain.core.loc but NETBIOS name is mydomain2.After update to 12.5.0.7 LS have created some duplicate assets in each domain namespace. 2025-06-05 17:27:43,475 [mydomain2\OVT05546W\1] INFO AssetName:OVT05546W AssetUnique:myd...

overly aggressive hover menus

Is there any way to turn off the hover menus or set them to they don't activate the exact instant your mouse touches them? When I move my mouse down from my tabs bar and touch the Scanning tab or Knowledgebase tab inadvertently, I have to mouse elsew...

jclaud by Engaged Sweeper
  • 1914 Views
  • 5 replies
  • 5 kudos

LDAP calls continue after enabling LDAPS

We enabled LDAPS and want to completely disable LDAP on LANSweeper however there is one AD account that continues to search and authenticate using LDAP. I've searched for days but cannot find where it is/what it's being used for. Any idea what I'm mi...

lumpy88 by Engaged Sweeper
  • 331 Views
  • 1 replies
  • 0 kudos

Resolved! Remote Desktop Question

Does the Lansweeper Agent offer Remote Desktop Support, e.g. remote session for helpdesk to help? If not, does Lansweeper, onprem or cloud, offer a similar utility or sponsor a solution?

Kyle1 by Engaged Sweeper
  • 916 Views
  • 2 replies
  • 0 kudos