This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Glossary

This documentation is for the new preview UI. It’s still being refined and is subject to change. For documentation for the old UI, see Knowledge Base.

Uninstall IT Agent Discovery

Article link copied to clipboard
Updated

Sunday

Published
Sunday
2 min read

This article explains how to uninstall Lansweeper IT Agent Discovery on Windows, Linux, and macOS.

While you can uninstall the agent locally from each device, the preferred method is to uninstall it directly from your Lansweeper Site. Doing so removes the IT Agent Discovery system from your site and also triggers a local uninstall on all associated devices.

Uninstall from your Lansweeper Site

Use this method whenever possible. It ensures the IT Agent Discovery system is removed from your site and the local IT Agent application is uninstalled from all associated machines.

  1. In your Lansweeper Site, go to Discovery > Systems.

  2. Select the IT Agent Discovery system by clicking its name.

  3. Select Delete > Delete system.

The IT Agent Discovery system is removed from your site, and the local IT Agent is automatically uninstalled from all connected devices.

Uninstall locally

Uninstalling locally removes the agent software from the device but does not delete the IT Agent Discovery system from your Lansweeper Site.

Windows

You can use any of the following methods to uninstall IT Agent from your Windows device:

  • Open the Start menu, then go to Control Panel > Add or remove programs and locate Lansweeper IT Agent Discovery. Select Uninstall.

  • Open a command prompt and run: "C:\Program Files\Lansweeper IT Agent Discovery\uninstall.exe" --mode unattended

  • Open a command prompt and run: msiexec /x "C:\Path\To\Lansweeper-IT-agent-discovery-X.X.X-windows-x64-installer.msi"

Linux

To uninstall IT Agent Discovery on Linux, open a terminal and run the command for your environment:

  • Debian and Ubuntu: sudo dpkg -r lansweeper-it-agent

  • Red Hat, CentOS, and SUSE: sudo rpm -e lansweeper-it-agent

MacOS

You can use any of the following methods to uninstall IT Agent from your macOS device:

  • Go to /Library/Application Support/Lansweeper IT Agent Discovery and execute uninstall.app.

  • Run the following command in Terminal: sudo "/Library/Application Support/Lansweeper IT Agent Discovery/uninstall.app/Contents/MacOS/installbuilder.sh" --mode unattended